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Community Foundation For Surrey Grant Funding Award




We are pleased to announce that the Community Foundation of Surrey has awarded Staines Shopmobility grant funding of £6,000. This money was awarded from the Spelthorne Community Fund and the Shepperton Studios Community Fund. Funding will help us to continue providing our services and to purchase new mobility equipment. The many clients of Shopmobility will be able to continue enjoying the benefits of the service, maintaining Staines as an accessible destination for people with limited mobility. We would like to thank the Community Foundation of Surrey, Shepperton Studios Community Fund and the Spelthorne Community Fund for supporting our work. 


Please note that Mustard Mill Road will be closed between the roundabout and the traffic lights by the iron bridge from Monday 15th January.
Access to the car parks will be from the Wraysbury Road / Hale Street entrance to the Two Rivers only.
This is so that safety works can be carried out and will take approximately 4 weeks to complete.

For more information, visit or call 0300 200 1003

                                                        Service Charges

Please note that service charges will increase from the 1st of April 2024. We have tried to resist any increase but our additional costs along with a cut in funding has necessitated this rise. We thank you for your understanding and hope you continue to enjoy the use of our services. 

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Volunteers wanted for our Christmas gift wrapping fundraiser!

We are looking for volunteers to help run our Christmas gift wrapping service. This is being held in the Elmsleigh Centre in Staines on Saturday 23rd of December between 10am and 6pm. Ideally, you will be outgoing, friendly and able to wrap a variety of gifts to a high standard. There will be a number of volunteers on hand throughout the day so you will be able to take breaks. We are looking for volunteers for an hour through to the whole day. Please call us on 01784 459416 or email to register your interest.
(All wrapping materials will be supplied)  

Bank Holiday Closing

Staines Shopmobility will be observing the Bank Holiday announced for Monday 19th September for the state funeral of Queen Elizabeth II. Our thoughts and condolences are with her family at this sad time. 

Easter Weekend

Please note that we will be open on the following dates over the Easter period.

Thursday 14th April 9.30am - 4.15pm

Friday 15th April CLOSED

Saturday 16th April 9.30am - 4.15pm

Sunday 17th April CLOSED

Monday 18th April CLOSED

Tuesday 19th April 9.30am - 4.15pm

We hope you enjoy the Easter weekend and the (hopefully) nice weather!

                                      Tesco Bags Of Help Grant

We are pleased to announce the addition of a new travel scooter and a power assist for manual wheelchairs. These are now available to hire and will enable more people to enjoy better mobility.  The equipment was purchased with the help of a £1000 grant from the Tesco Bags of Help scheme. We would like to thank Tesco for their support of our charity.

The service will continue to open from Tuesday through to Saturday throughout October. We will then open Monday to Saturday from November up until Christmas, before reverting back to Tuesday - Saturday in January. 

This allows us to best meet the needs of our customers with the reduced staff and volunteer levels we currently have. We hope you continue to enjoy the use of our services and understand the need for reduced opening at less busy times.  

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Staines Shopmobility is pleased to report that we will continue to remain open to support our customers. The service will offer reduced opening hours but these will be aligned with the current special hours the food stores are offering to vulnerable groups. The shop will be open:

                   Wednesday 9am - 3pm

                   Thursday  8am - 3pm

                   Saturday  9am - 3pm 

The current special hours for vulnerable groups are:

Iceland Monday to Saturday 9-10am, Sunday 10-11am

Marks & Spencer's  Monday & Thursday 8-9am

The current store opening times for Staines town centre are as below and are current as of Monday 30th of March.

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Santa Rotary Float Collection


Staines Shopmobility will be collecting with the Staines Rotary Santa Float on Tuesday 3rd and Wednesday 4th December. All monies collected will go to local charities and your support is greatly appreciated. We hope you can come out to see us or help support our collection if we knock on your door during our travels.

We will be collecting between 5.30 and 8.30 pm in Richmond Road, Eton Close, Auger Close, Gresham Road, Cherry Orchard, Budebury Road, Edgell Road, Langley Road, Park Avenue, Guildford Street and Riverfield Road on Tuesday 3rd December.


We will be collecting in Commercial Road, Octavia Drive, Knightsbridge Crescent, Homestead Road and Worple Avenue on Wednesday 4th December. 

Don't forget this Tuesday 12th November is Purple Tuesday. This is being supported in Staines by Spelthorne Borough Council, Two Rivers, Visit Staines, Elmsleigh Centre, Marianne's Community Cafe and Staines Shopmobility.  

We are offering free use of equipment on this day; please note new users will have to provide valid identification and pay the admin fee of £5 before hiring. We will also be providing a pop up service on the day from the Elmsleigh multi-storey car park. Equipment will be available to hire from 9.30am until 1pm, with all equipment to be returned by 3pm. 

Blue Badge holders can park for free on this day in the Elmsleigh multi-storey car park and Two Rivers car park. You will need to swap your ticket for an exit ticket from the Two Rivers, Elmsleigh Centre or Shopmobility staff. Free parking is only available on Tuesday 12th November!

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