MAKING STAINES ACCESSIBLE
Staines Shopmobility is here to help those with limited mobility or a visual impairment to access shops and other facilities in the town centre. We believe every visitor should be able to enjoy all Staines has to offer.
Why not visit today?
Opening Hours: 9.30am-4.15pm Monday to Saturday
Last hire time 3pm
Please note the service is closed on Sundays and Bank Holidays unless advertised beforehand.
CURRENT OPENING TIMES
Our opening times are Tuesday through to Saturday from 9.30am until 4.15pm, with the last equipment hire time of 3pm. The service does not open on Bank Holidays. Please note the service will also be closed on Tuesday 28th March. We recommend you ring ahead on the day of your visit to confirm we are open.
Shopping Service - Powerchairs, mobility scooters and manual wheelchairs are available to hire for use in the town centre during our opening hours. Membership is available on a daily or annual basis. An escorted shopping service is available for people with a visual impairment on a pre-booked basis only.
Registration can be done on the day of your visit and you do not need to book except for the escorted shopping service, which is available subject to staffing levels. Valid photo ID and proof of address is required to register. You will then receive an induction on your equipment of choice. This process takes around 15 minutes to complete.
Holiday Hire - Manual wheelchairs and travel scooters are available for longer term hire for outings and holidays. Cash security deposit required and advanced booking is recommended to avoid disappointment.
The need for a Shopmobility service in Staines was first identified in a study of accessible transport commissioned by Spelthorne Committee for Access Now (SCAN), a voluntary group that seeks to improve access and facilities for disabled people in Spelthorne. Staines Shopmobility opened as a Registered Charity in September 1998 and originally occupied premises where the Metro Bank now stands. The service then moved into a temporary home in Norris Road, which is now home to Limeyard. The latest relocation was in September 2014 to our purpose built unit opposite Vue cinema. The charity exists through a mix of service charges, fundraising and donations along with funding support from Spelthorne Borough Council, Two Rivers and the Elmsleigh Centre. The charity is a member of the National Federation of Shopmobility, which oversees Shopmobility schemes and governs best practice. The service also adheres to the British Healthcare Trades Association's code of practice.