MAKING STAINES ACCESSIBLE
Staines Shopmobility is here to help those with limited mobility or a visual impairment to access shops and other facilities in the town centre. We believe every visitor should be able to enjoy all Staines has to offer.
Why not visit today?
Opening Hours: 9.30am-4.15pm Monday to Saturday
Last hire time 3pm
Please note the service is closed on Sundays and Bank Holidays unless advertised beforehand.
We are now open Tuesday to Saturday from 9.30am to 4.15pm daily.
Face masks will be required unless you are exempt. All equipment is thoroughly cleaned with an anti-bacterial spray after every use and equipment is rotated to maximise the time between each hire. Only one customer (and carer if needed) is permitted in the shop at a time to allow for social distancing; as a result of this change you will not be allowed to wait inside the shop after your visit for a taxi etc. We now offer contactless card payment and ask that you use this where possible. Hand sanitiser is available for all customers. We look forward to welcoming you to our service.
Shopping Service - Powerchairs, mobility scooters and manual wheelchairs are available to hire for use in the town centre during our opening hours. Membership is available on a daily or annual basis. An escorted shopping service is available for people with a visual impairment on a pre-booked basis only.
Holiday Hire - Manual wheelchairs and travel scooters are available for longer term hire for outings and holidays. Deposit required.
The need for a Shopmobility service in Staines was first identified in a study of accessible transport commissioned by Spelthorne Committee for Access Now (SCAN), a voluntary group that seeks to improve access and facilities for disabled people in Spelthorne. Staines Shopmobility opened as a Registered Charity in September 1998 and originally occupied premises where the Metro Bank now stands. The service then moved into a temporary home in Norris Road, which is now home to Limeyard. The latest relocation was in September 2014 to our purpose built unit opposite Vue cinema. The charity exists through a mix of service charges, fundraising and donations along with funding support from Spelthorne Borough Council, Two Rivers and the Elmsleigh Centre. The charity is a member of the National Federation of Shopmobility, which oversees Shopmobility schemes and governs best practice. The service also adheres to the British Healthcare Trades Association's code of practice.